Frequently asked questions

The testing period for each specific DNA test is most accurately indicated in the “GenEra” Laboratory pricelist. It is usually 10 working days for medical DNA tests (with some exceptions) and 5 working days for paternity/maternity DNA tests (from the date of payment of the bill).

Currently, we accept customers only by prior appointment to ensure an adequate flow of customers. It is more convenient for visitors and laboratory staff can better plan their work and time schedules.

If you perform the test remotely, we will send you all the necessary information in an off-site sampling kit. Sampling instructions are also available under the section Useful information.

The tests you want to pay for by yourself must be added to the cart in our e-shop by choosing the relevant DNA test. After successful payment, we will send you a full sampling kit. Additional time for sending samples should be considered when choosing remote testing. 

The sampling kit can also be ordered if you have a referral and the test will be paid for by the NHS. In this case, press here to order remote sampling kit. 

For medical tests, it is also possible to collect the sample at a doctor’s office and for paternity tests for legal issues at the office of the judge. In this case, see the related information under section Useful information. 

Samples that are valid for DNA testing:

• Chewing gum, which must be chewed for at least 10 minutes and spit into a clean bag or envelope without touching it.
• Hair with the hair bulb or root.
• Cigarette butts.
• Cotton swabs (Q-Tips) with earwax.
• Bloodstains of any kind (on fabrics, surfaces).
• Other samples depending on the situation.

Please note that for the use of non-standard samples (all of the above-mentioned), the customer must pay a 30 EUR surcharge.

For non-standard samples, we recommend consulting us in advance through the website, by writing directly to info@genera.lv or by calling +371 26267833.